Warranty

Your switchback bindings come with a 2 year, limited warranty. If you have an issue we'll do our best to help. Please read the list below to see if you might qualify and if you think you are first contact the store at which you bought your bindings, or if you bought online here, fill in the form below.

The fine print is at the bottom, but a summary of the main points are:

  • You are covered for two years from the original date of purchase from an authorised dealer.
  • You are covered against manufacturing defects only under normal use, and when set up as instructed by the manual.
  • You are NOT covered for cosmetic damage, like scratches or dents, or normal wear and tear.
  • You are NOT covered for damage caused by misuse, collision, alteration or modification.
  • You are NOT covered for damage caused by improper assembly or installation. Please read the manual carefully!

If you think you are covered, please fill in the form below.

SWITCHBACK BINDINGS TWO (2) YEAR LIMITED WARRANTY

READ THIS LIMITED WARRANTY CAREFULLY BEFORE USING YOUR BINDINGS. BY INSTALLING AND/OR USING YOUR BINDINGS YOU AGREE TO THIS LIMITED WARRANTY. IF YOU DO NOT AGREE, DO NOT USE THESE BINDINGS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY COUNTRY, PROVINCE, AND/OR STATE. EXCEPT AS PERMITTED BY LAW, WE DO NOT EXCLUDE OR LIMIT RIGHTS YOU MAY HAVE.

What this Limited Warranty Covers: Switchback warrants our bindings against manufacturing defects when installed and used normally and substantially in accordance with our accompanying documentation for a period of two (2) years from date of original purchase from an Authorized Switchback Dealer.

What is not covered by this Limited Warranty: This Limited Warranty does not apply to: (i) cosmetic damages, such as scratches, and/or dents; (ii) normal wear and tear; (iii) damage caused by use with other equipment; (iv) defects or damage caused by misuse, accident (including without limitation impact, collision, or other external cause), neglect, abuse, alteration, unusual stress, modification, or improper or unauthorized repair, installation, or assembly; and (v) use not in accordance with the accompanying documentation. This Limited Warranty extends only to original retail end-user purchaser and is not assignable or transferable to any subsequent purchaser or user.

Our responsibility in the event of a breach of this Limited Warranty: If you submit a valid claim, your sole and exclusive remedy will be, at our option, to either repair or replace the bindings, or exchange the bindings for a refund of all or part of the original retail purchase price. Any replacement may be, at our option, new or remanufactured bindings.

To obtain service under this Limited Warranty: Prior to obtaining service, please review the resources accessible at our website. If such review does not correct any issue you are having with your bindings, please contact us. We will assist you in determining whether the bindings require service, and how we will provide it.